A southern California answering and messaging service company that has been in business for 55 years to this date, has always prided itself on providing the best service to their clients. With diversity in their client portfolio, since their not centered in one specific industry, and excellence being their key trademarks. During our business relationship,Read more »
A southern California insurance administrator was challenged with staffing issues. Every day thousands of policy holders would call in to pay their latest insurance installment, process endorsements or receive general customer service assistance and most, if not all, would encounter long hold times which could end up resulting in missed or late payments and evenRead more »
Avaya impulsa a MOTIVA a elevar el contact center hacia un siguiente nivel con la integración de redes sociales. Objetivos Posicionar y destacar la sinergia de negocios entre Avaya y Motiva para elevar el Contact Center hacia un siguiente nivel. Destacar la solución de Avaya (Avaya AURA) que utiliza Motiva para mejorar sus procesos deRead more »
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