MOTIVA as a Call Center has more than 25 years of experience in the industry. Our services are backed up by an excellent practice in diversified industries such as telecommunications, finance and banking, travel and leisure, health care amongst others.
We provide customer service, technical support, sales, retention and collections through various communication channels (telephone, char, email and social media).
- Extended hours. Be present when your consumers need it most.
- Standardized service. Improve customer experience and perception on every call.
- Proven processes and service strategies.
- Bilingual (english-spanish) and bi-cultural. Our agents understand and live the american culture, and communicate in fluid native english.
- Full transparency towards the final user. Our agents will become fully identified with your service, representing it with care and dedication.