Our services are backed up by an excellent practice in diversified industries such as telecommunications, finance and banking, travel and leisure, healthcare amongst others.
Call center services
We’ll provide you with:
- Extended hours. Be present anytime for your customer needs.
- Standardized service. Improve customer experience and perception on every call.
- Proven processes and service strategies.
- Bilingual (english-spanish) and bi-cultural. Our agents relate to the american culture and communicate in fluid english.
- Full transparency towards the final user. Our agents will become fully identified with your service, representing it with care and dedication,
As a call center we service all your inbound and outbound calls of the following:
- Customer Service
- Technical Support
- Payment Processing Outsourcing
- Market Research
- Order Taking
- Order Tracking
- Answering & Messaging