Take control of your brand strategy and build strong relationships with your customers.
Be closer to those who follow you using social media networks like Facebook and Twitter, amongst others.
All this is possible thanks to our real-time answers and solutions.
Let us help you with:
- Developing a strategy
- Determine the conversations (internally & externally)
- Respond to comments, forum threads & reviews
- Incorporate social media to your CRM planning processes (social CRM)
- Organically grow your social communities from the inside and outside
- Brainstorm ideas for delivering extra value with transparency
Social media as a customer service
We attend all your posts regarding the following:
- Customer service
- Technical support
- Payment processing outsourcing
- Market research
- Order taking
- Order tracking
- Answering & messaging